For when work is not working.

Work Is Broken. Here Is Where.

Most organizations are not short on ambition or investment. They are short on the structural clarity, change architecture, and organizational design that makes transformation sustainable. ERP implementations go live and stall. AI gets deployed and ignored. Operating models get redesigned on paper and unchanged in practice. Decisions that should take days take weeks. The people doing the work get exhausted and the results don't match the effort. Unbroken Work is the practice built for that moment -- when someone finally has to name what is actually broken and fix it at the system level, not the symptom level.

Not Just the People Side. The Whole System.

Someone Has to Say It.

Organizational Change Management, technology adoption, operating model design, decision governance, AI readiness, finance function transformation, M&A integration -- these are not separate problems. They connect. When one breaks, the others feel it. Unbroken Work brings senior practitioner experience across all of them, with the functional depth to work credibly alongside HR, IT, Finance, and Operations leaders -- not just beside them.

A lot of organizational advice tells you to communicate more, align better, and add another workstream. This practice takes a different view. The goal is not more activity -- it is better design. Clearer decisions. Smarter change architecture. Transformation governance that gives change the authority it needs to actually shape outcomes. Practical thinking, written and delivered plainly, for leaders who are ready to fix the right things.

Where Unbroken Work Operates.

Senior advisory across the full scope of organizational transformation -- from enterprise change strategy to technology adoption to the operating rhythms that determine whether change lasts.

Transformation and Change Leadership

End-to-end change leadership for ERP modernizations, digital platform migrations, operating model redesigns, AI rollouts, and M&A integration. From impact assessment and stakeholder engagement through governance design and post-go-live reinforcement. For organizations that need a senior practitioner embedded in the work -- not a methodology handed over and left to land on its own.

Change Management Office Design

Designing and standing up Change Management Offices and Transformation and Change Management Offices that have the mandate, placement, funding, and governance to operate as a strategic enterprise capability -- not a project support desk. Includes operating model design, standards development, capability building, and the business case for change as infrastructure.

AI does not fail because the technology is wrong. It fails because the organization is not ready: unclear governance, undertrained users, no change strategy, and leaders who cannot articulate what "good" looks like after the tool goes live. Unbroken Work addresses the human and organizational dimensions of AI adoption -- readiness assessment, workforce capability building, adoption frameworks, and the change leadership that makes AI investment actually return value.

AI Readiness and Workforce Transformation

When decision rights are unclear, meetings multiply, change stalls, and people exhaust themselves without moving the needle. This practice area addresses decision framework implementation, meeting culture redesign, async-first workflow design, and the management practices that let organizations make clear decisions at pace -- without burning out the people responsible for executing them.

Decision Culture and Ways of Working

Ready to Name the Problem?

Whether you are running a major transformation program, rethinking how your organization manages change, building out a change capability, or looking for a speaker who will say what your leadership team is already thinking -- this is the right place to start.